January 29, 2025 by Joseph S. (New York, United States)
Hi Joseph,
I am sorry you had this experience with our company. Your order shipped within 24 hours via USPS as you requested. We only have 1 email on record from you which was sent 2 hours prior to leaving this review. We always try to go the extra mile with customer service. We answer all emails within 24 hours and we are available by phone M-F 8-4 PST. I ran the tracking just now and the order was lost by the postal service so we will be issuing a full refund.
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